Position:

Interpretive Center (IC) Front Desk Specialist

Latest Info:

Two shifts per day, Tuesday-Sunday, must be covered. We are currently experiencing staffing problems on Sundays. So please let us know if you can help on Sunday.

As of:

April 1, 2008

Contact:

joe.naturalist@rdmd.ocgov.com

Level Required:

Associate

Type:

Ongoing

Location:

Peter and Mary Muth Interpretive Center

Days/Times:

Tuesday-Sunday. Closed Monday. Morning shift is 9:45 – 1:15.  Afternoon shift is 12:45 – 4:15.

Qualifications Needed:

Enjoy interacting with the public.

Training Given:

In addition to the one-day Associate Training, a new Specialist will work at the front desk with an experienced Specialist until comfortable being on his or her own.

Reference Materials:

Associate Training Manual, Appendix B, Interpretive Center Guidelines
Merchandising Manual

Job Description:

The Specialist works at the front desk greeting visitors, answering the phone, passing out information sheets and answering questions posed by visitors. You do not need to know all of the answers. Staff and County rangers are available to help you. Also, the Specialist is responsible for handling merchandise sales at the NBNF gift counter.

When not working with visitors, the Specialist will be restocking leaflets and merchandise, or occasionally assisting staff with tasks such as stuffing envelopes, reproducing handouts or preparing program materials. A detailed checklist of duties is available in the Associate Training Manual.

Job Expectations:

Volunteer at the IC front desk a minimum of two times per month for 6 months.